Fix : MyQ Garage Door Opener Not Connecting To WiFi

Has it happened to you that happened to me when I installed MyQ garage door opener at my home?

MyQ garage door opener not connect to WiFi even after so many tries. It was frustrating for me.

I contacted the MyQ garage door opener service center and came to know some troubleshooting tips to sort out the problem. These troubleshooting tips solved my problem.

Don’t fret! If you encounter the same issue and want to know how to connect MyQ to WiFi, you are at the right place this time.

We will guide you at every step with the best troubleshooting tips in this article. So, enjoy the smart home experience with MyQ garage door opener technology.

In brief, you should identify the causes of the LED lights flashing on the opener to try the troubleshooting tips.

So, run through the following paragraphs and fix the issue.

Why won’t myQ garage door opener connect to WiFi?

When your MyQ garage door opener won’t connect to wifi, it will flash some lights. By identifying the reasons for those LED lights, you can solve the problem.

So, before delving into the further paragraphs of solutions, check out the following causes based on LED lights.

1. Blinking blue light

If your MyQ garage door opener is flashing or blinking blue LED light, it can happen due to the following reasons:

Incorrect Password

You should make sure that the password that you are inputting for your home wifi network in the MyQ app is correct. The incorrect password will not let the device recognize your home wifi network.

You should make sure that you will not auto-populate and copy or paste the password. If you copy and paste the password, you will add a space to the end of the password automatically. This will not let the hub connect to your router.

Weak wifi signals

Possibly, your MyQ garage door opener is not receiving strong signals to connect to WiFI. Therefore, you have got this problem. You should ensure that the wireless router is closer to the MyQ garage door opener to receive signals.

Too much distance between the MyQ garage door opener and the router doesn’t let them connect easily.

Obstruction of walls

Sometimes the users complain that the garages have thicker walls than the walls of the home. The thicker walls of the garage don’t let wireless network signals come inside the garage.

If your garage doesn’t get network signals, how the MyQ garage door opener technology will connect to the WiFi?

2. Solid blue light

If your MyQ garage door opener is flashing a solid blue light, it means that you should do the Wifi setup again to connect the MyQ garage door opener to the internet. In case the problem persists, it can be due to the following reasons:

Wrong wifi band

Does your wireless router use a 5GHz wifi band while connecting to MyQ garage door opener smart home technology?

If yes, you should change it to establish an internet connection to your MyQ garage door opener to use its smartest technology of closing the doors automatically and getting protection against damage and theft.

You should change its wireless router’s setting to 2.4GHz wifi band. This will connect your MyQ garage door opener technology to WiFi signals in a couple of seconds.

Faulty router

Possibly the router that you are using is faulty, therefore, you are getting problems when you are trying to connect your MyQ ecosystem to the home wireless network.

You can check your router by connecting it to another device. If it doesn’t connect, it means that your router is faulty.

3. Blinking or flashing green light

If your MyQ garage door opener ecosystem is blinking or flashing a green light and not able to connect to the wifi, it can be due to the following reasons:

Outdated router/modem

You should ensure that your router/modem is updated. If you have not updated it for a long time by doing the power cycle, you should update it right now. The outdated modem/router won’t connect to your MyQ technology.

Firewall security

Another cause behind the blinking or flashing green light is that you have installed firewall software on your wireless home network to enhance its security. But its settings are obstructing the MyQ garage door opener from receiving the wifi signals.

4. No LED light

You should ensure that your MyQ garage door opener is getting a power supply when connecting to the Wifi network. No LED light flashes on the MyQ ecosystem and no beeping sound simply means that there is no power supply in the system.

You should retain the power supply to the system to resolve the issue instantly.

5. Other causes

Disabled DCHP setting

Is the DCHP setting of your router disabled? If yes, you will not be able to connect your MyQ garage door opener to a smart home wireless network system.

As soon as you enable the DCHP setting, you will be able to connect your wireless network router to the MyQ garage door opener.

WPA3 protocol

You should disable the WPA3 protocol if it is activated on your wireless router. WPA3 protocol is not permitted to be used when you are connecting wifi to MyQ.

However, the WPA3 protocol is valid for other devices, but not for the MyQ smart garage door opener technology.

Some troubleshooting tips to connect your MyQ garage door opener to wifi (based on LED lights)

Based on the above-identified causes, you can apply the following solutions. So, run through the following paragraphs to resolve the issue:

1. Blinking blue light

You can turn off the blinking blue LED light with the help of the following solutions:

Resolve the distance issue

You should place the wireless network router near to MyQ garage door opener ecosystem. This will let your MyQ garage door opener receive strong internet signals. This will sort out the issue of thicker walls in the garage as well.

Furthermore, if you find that your router is not able to send internet signals properly, you should upgrade to the newer one.

Disconnect some devices

If many devices are connected to your home wifi network system, you should turn them off to disable them immediately. This will improve the signal strength of your home wireless system. Ultimately, your MyQ garage door opener will connect to the home internet.

Use the Wifi extender

You should use the Wifi extender if you find that your wireless router is not enough to send signals to multiple devices including the MyQ garage door opener.

This will improve the internet connection and you will be able to connect your MyQ ecosystem to Wifi in no time.

Correct password

You should input the correct password for your wireless network in the MyQ app. If you can’t remember your wireless network password, you can find it on a sticker on your router. It will work if you have never changed your password.

Furthermore, you should contact the customer care center of your wireless network service provider to know your password.

Turn on broadcast

You should turn on the SSID network broadcast if it is disabled in your router. MyQ garage door opener does not connect to the router if the SSID network broadcast is turned off.

Go through the following pointers to know how to do it:

• Log in to your wireless router portal.
• Go to the Settings.
• Choose the option SSID network broadcast.
• Enable it if it is disabled.

Erase wifi settings

You should erase the wifi settings on your MyQ garage door opener to turn off the blinking blue LED light on the device. This will resolve your MyQ opener issue of not connecting to the internet.

Check out the following steps to do it:

• Hold the black adjustment button between the arrows on the garage door opener until you hear 3 beeps.

• Continue to hold the button for 6 seconds.
• During these 6 seconds, the up arrow will flash and the opener will beep 3 times more.

• Wait a few seconds until the LED light is turned off.
• Your wifi settings are erased.

2. Solid blue light

Check out the following paragraphs to solve the issue of the solid blue light flashing on the opener:

Enable 2.4 GHz band

You should change the Wifi band settings if the 5GHz band is enabled on your device. This should be changed to 2.4 GHz to retain internet connectivity to the MyQ smart garage door opener technology.

Once you change it to the 2.4 GHz band, you should restart the MyQ garage door opener to connect it to the home internet.

Change the router

In case your wireless router is faulty as it doesn’t send internet signals at your home properly. You should switch to a new router that can send internet signals to connect MyQ smart home technology in no time.

3. No LED light

You should make sure that AC power is connected to the opener. If there is no power, you can test it by plugging any other device of 120VAC into a power outlet to confirm that the power supply is available but the opener is not receiving it.

In this situation, you should replace the unit’s receiver logic board. But if there is no power in the power outlet, call the electrician to fix the issue.

4. Blinking/flashing green light

Go over the following paragraphs to end the issue of the blinking/flashing green light:

Update router/modem

• Unplug the power cord from the back of your router/modem.

• Wait for 30 seconds.
• Plug the power cord again into the back of your router/modem.

Firewall factory reset

• Go to the Windows search box.
• Select the option Windows Defender Firewall.
• Click on Restore Details located on the left-hand side.
• Then, click on the option Restore Defaults.
• Confirm your action by clicking the option yes.

This will factory reset your firewall software. Now, you can set up your preferences once again.

4. Other solutions

Enable DHCP settings

You should enable the DHCP settings in your home wireless network settings. Check out how you can do it:

• Go to the website portal of your wireless network.

• Navigate to Settings.
• Search for the option DHCP settings.

• Press Enable to enable the DHCP settings.

Disable WPA3 protocol

You should disable the WPA3 protocol if it is enabled in your wireless network settings to connect your MyQ garage door opener to the home internet in no time.

Go through the following pointers to know how to disable the WPA3 protocol:

• Go to the website of your wireless carrier.
• Log in with your username and password.
• Navigate to the option Settings.
• Look for the option WPA3 protocol.
• Disable it if it is enabled.

How to pair myQ to garage door opener?

To pair the MyQ app with the garage door opener, you should have the following things:

• A smartphone
• 2.4 GHz wifi home network
• Strong wifi signals

Then, go through the following steps to connect the MyQ app to your garage door opener:

• Log in to your MyQ app.
• Tap the + plus icon in the lower right corner.
• Tap the Garage door opener.

• Tap on the option ceiling installed or wall installed on the device set-up screen.

• Then, tap on Next.
• When you hear a beep, tap on Yes.
• Then, tap the device that begins with MyQ -XXX on the discovered screen. Accept the pairing request of Bluetooth.

• Select your home wireless network.
• Enter your network password. Then, tap on Next.
• Tap Finish to get the device connected to your app.
• Finally, tap the garage door to activate the opener.

Bottom Line

Finally, you have come to know what to do when your MyQ garage door opener won’t connect to wifi. Now, there won’t be any problem if you try troubleshooting tips based on LED lights.

Don’t forget to share with us your feedback. Thank you.

FAQs

1. Where is the reset button on myQ garage door opener?

The reset button is the yellow learn button located on the garage door opener. This can be found on the back or side of the motor unit.

2. Why is myQ not connecting to server?

MyQ does not connect to the server because of the failure of the router, modem, or internet.

3. Should garage doors be green?

No, both garage door sensors’ eyes should not be green. Only one garage door sensor’s eye should be green.

4. Will unplugging a garage door opener reset it?

No, unplugging a garage door opener will not reset it. You have to reset it by pressing and holding the learn button.

5. Can a garage door opener just stop working?

A garage door opener just stops working due to dead remote batteries, an internet signal break, and a damaged part.

7. Why is my garage door offline?

If your garage door opener is offline, you should check the internet signal strength of the wireless connection and the battery power of the door sensors.